On this page you will find the most frequently asked questions about Fresh Intranet. Whether you work within Communications, HR, IT or Finance, we are happy to help answer your questions.
Fresh builds on the solid foundation of SharePoint and adds communication features that standard SharePoint lacks. Think rich news modules, notifications via Teams & Outlook, structured events, audience targeting and intranet analytics. This makes SharePoint an intranet where communicating becomes easy, effective and visible.
Yes, completely. Fresh has a user-friendly editor with templates, workflows and fixed modules. Communication teams can modify and publish everything independently without technical knowledge or IT intervention. In addition, of course, we are here to support you in setting up and customizing your intranet. Moreover, it is possible to use ‘provisioning’ to create standard templates so that you don’t have to rebuild certain pages, for example for a community or topic, over and over again. It is then taken care of at the click of a button and you only have to adjust the content. This makes managing your intranet a lot easier and faster.
If you are already using another intranet platform that does not run on SharePoint you can migrate afterar Fresh Intranet is updated four times a year, adding improvements and new features. We are in close contact m et Fresh and therefore have advance insight into what features are included in upcoming updates. This gives us the opportunity to provide feedback and pass on suggestions for new features or changes. So if there are specific wishes, we can always a an Fresh pass on and see if this fits into the further development of the intranet.
If there is sufficient IT knowledge within the IT department, you can perform the updates yourself. This need not ; normally we do this for you so that everything is updated smoothly and without worry. resh Intranet. Is your organization using Microsoft 365? If so, we can migrate the data to SharePoint. Does your organization not yet use Microsoft 365? Then your organization must first make the switch to Microsoft 365, aanzi and Fresh specifically designed to run on top of SharePoint. Of course, we have experience with both and can j ouw organization certainly help with that.
Because Fresh runs entirely within your own Microsoft 365 tenant, you don’t need an additional platform or separate environment. Everything is integrated with the tools you use every day. Your intranet is directly accessible from Teams, you can send notifications through Teams and Outlook, and all content is centralized and secure within SharePoint. You also benefit from built-in Microsoft security and compliance, so you can be sure your data is protected. In short: one intranet, fully integrated into your familiar Microsoft 365 environment.
At Fresh Intranet comes standard FreshMind, an AI tool that makes your intranet smarter and more user-friendly. You do not need a separate Copilot-license required. FreshMind helps you in several ways: you can create content faster (e.g., news releases, FAQs or policy documents), summarize and search existing documents with a chat feature, and personalize your searches to find relevant information faster. You also get smart tag suggestions, alerts on outdated content and help with governance. This makes intranet management easier for editors and HR and employees find what they need faster.
Fresh builds on the solid foundation of SharePoint and adds communication features that standard SharePoint lacks. Think rich news modules, notifications via Teams & Outlook, structured events, audience targeting and intranet analytics. This makes SharePoint an intranet where communicating becomes easy, effective and visible.
If you are already using another intranet platform that does not run on SharePoint, you can migrate to Fresh Intranet. Is your organization using Microsoft 365? If so, we can migrate the data to SharePoint. Does your organization not yet use Microsoft 365? Then your organization must first make the switch to Microsoft 365, as Fresh is specifically designed to run on top of SharePoint. Of course, we have experience with both and can certainly help your organization with that.
Absolutely. With extensive branding options, colors, logos, fonts and navigation, your intranet visually feels 100% like your organization. Fresh leaves the typical SharePoint look completely behind.
When you make the choice for Fresh Intranet we help you with the setup. We start with an inspiration session and an inventory of your wishes and needs so that you know what the possibilities are and we know exactly what is needed for your intranet. On this basis, we start setting up your SharePoint environment. set to work and we integrate Fresh Intranet the right way. Then we fine-tune and adjust the setup until everything matches your expectations perfectly. So you don’t have to worry about configuring or “fumbling” with the tool yourself. We make sure that the process runs smoothly and that you end up with an intranet that is completely to your liking.
If you already have a SharePoint intranet, you can easily install Fresh on top of it without losing any data. You keep all the existing SharePoint functionality and add Fresh’s additional features, such as an improved user interface, additional widgets, and other useful tools. It’s a seamless addition that doesn’t replace your existing intranet, but enriches it.
The main difference between Fresh Mind and Copilot is the way the AI works. Copilot searches your entire environment, including documents and data outside your intranet. Fresh Mind, on the other hand, is specifically designed to help you within your Fresh Intranet. It only searches for information within your intranet, and you can set what data users may and may not see and what they may or may not search through.
Yes. Fresh supports multilingual content via machine translation, making your news and pages easily available in multiple languages. In addition, you can personalize and target content by department, location or job profile. This means that employees only see the information that is relevant to them, whether they work on a construction site, in an office or in a care facility. This way, communication is always recognizable, targeted and effective.
Yes. You publish content such as news or emergencies via intranet and send notifications directly to Teams and Outlook. This way you reach your target group effectively, at their workstations where they are active.
Fresh runs entirely within your own Microsoft 365 tenant. All data stays in SharePoint and is covered by Microsoft’s standard security and compliance. No outside party accesses the data, so you always meet your organization’s security and compliance requirements.
No. Fresh is not a stand-alone platform, but an add-on on top of SharePoint. You don’t have to manage an additional environment: all content and settings remain in Microsoft 365 and fit seamlessly into your existing architecture.
Fresh comes out with new releases four times a year. If there is sufficient knowledge within your IT department, you can perform these updates yourself. But usually we take this off your hands, so that everything is implemented smoothly and without management burden.
Fresh is designed so that communications teams can publish and manage content independently. IT doesn’t have to intervene with every change. For you, that means fewer tickets and more control over the technical constraints.
Because Fresh runs entirely on Microsoft 365 and SharePoint, it automatically scales as your organization grows. Performance and availability benefit directly from Microsoft’s global cloud infrastructure.
Fresh Intranet includes by default FreshMind, an AI tool that runs entirely within your own Microsoft 365 tenant. It uses Microsoft Azure OpenAI, keeping data safe and applying the same security and compliance rules as the rest of your Microsoft environment.
Important to know: FreshMind works differently than Copilot. Copilot searches your entire Microsoft 365 environment (including emails, documents and Teams chats), which can risk unwanted insights. FreshMind stays within your intranet and respects existing permissions: users only get access to the content they are already allowed to see anyway.
Less management burden, fewer tickets and more control over security and compliance. Fresh enables the business to work independently, while IT maintains the assurance that everything stays within the technical framework of Microsoft 365. And, of course, a partner who is always ready to help.
Fresh can easily be put on top of your existing SharePoint environment. All existing content is retained and Fresh adds additional features and a better user experience.
Definitely not! Fresh delivers turnkey modules that work immediately within your tenant. That means no lengthy customization processes, just a proven solution that is quick to implement and easy to manage.
Fresh is fully integrated with Teams, Outlook and the rest of Microsoft 365. Employees get intranet notifications in Teams and Outlook and can access the intranet directly from Teams.
Yes. Fresh supports multi-language and provisioning. This allows you to quickly roll out standard environments or pages for different locations or teams, without duplication of effort. In addition, it translates content automatically.
Fresh runs entirely within your own Microsoft 365 tenant, using standard Microsoft and Azure-modules, such as Azure Cognitive Services for search functionality, translation and AI. The advantage of this is that you don’t have to bring in separate external services: everything stays within your existing Microsoft environment, with the associated security and compliance.
In practice, this means you don’t have to manage an additional platform or enter into separate contracts. You benefit from the same scalability, updates and security standards you’ve come to expect from Microsoft 365.
Fresh works with a clear licensing model: one license gives access to the full package of functionalities. So there are no hidden costs or unexpected expansions afterwards. Only for AI (FreshMind) can Azure modules be used; should this entail additional costs, this is clearly coordinated in advance.
Fresh is used by hundreds of organizations worldwide, including large international customers with long-term contracts. Moreover, Fresh is part of Advania, a solid international IT service provider. This guarantees continuity, continued development and a stable base for the long term.
We cannot give an exact number of hours or days in advance, because this always depends on your wishes and the complexity of the environment. But after the first conversation we already give a clear indication. The strength of Fresh is that it runs on top of SharePoint. This makes implementation fast and straightforward, with significantly fewer consultancy hours than traditional intranet solutions. We work with a clear implementation plan, so there are no surprises.
Yes. The longer the term of the contract, the more favorable the license price becomes. This provides organizations with the security of predictable costs and financial benefits in long-term partnerships.
Yes. Special rates are available for non-profit organizations and educational institutions. This keeps Fresh accessible and financially attractive for these sectors as well.
The updates themselves are included in the license. Fresh comes out with new releases four times a year. Optionally, you can purchase an SLA through us for additional support with these updates, so you are always assured of a worry-free implementation.
Fresh saves costs in three ways. As a result, Fresh often pays for itself within just a few years:
After delivery, we are ready for support. Think of an SLA for updates, training for new features or advice on further development. This not only keeps you in control of costs, but also ensures that your intranet continues to grow with the organization.
