The search for a new intranet is rarely just a search for a new platform. Organizations want better internal communication, more connection between colleagues, a place where information can really be found and where employees like to come back. In many cases, a well-designed intranet is the answer to that broader need. An intranet must therefore not only be technically correct, but also contribute to culture, involvement and efficiency.
At the same time, that search is more complex than ever. The supply is big and every vendor promises usability, adoption and smart AI functionality. How do you know which intranet actually suits your organization? A party like ClearBox can help. They publish annual an independent report detailing intranet and employee experience platforms are comprehensively reviewed and compared.
In this blog, we explain why the ClearBox Report is so valuable in the search for a new intranet.
The ClearBox Intranet and Employee Experience Platforms Report is an in-depth and independent analysis of the intranet market. ClearBox Consulting evaluates solutions based on real-world scenarios, such as employee experience, communication management, community and engagement, integrations, search functionality and platform management.
What sets this report apart is the way it identifies both strengths and areas of concern. It gives a clear and realistic picture of what a platform in practice actual for organizations can mean. This makes it possible to better assess solutions and compare content.
For organizations at the beginning of a selection process, the report provides clear guidance. It shows where at a solution excel, where points of interest lie and what questions to ask during demos.
An intranet is not just another tool. It is an important part of your organization and touches communication, knowledge sharing, governance and daily collaboration. The choice you make affects how employees find information, how quickly content is published and how internal communication is set up.
This is precisely why it is valuable for an independent party to review the market annually. The ClearBox Report helps to better inform choices and put solutions in perspective. Not only based on functionality, but also on maturity, positioning and practical experience.
Looking at the report’s assessment of Fresh, we see a clear positioning. Fresh is described as a mature SharePoint intranet-in-a-box solution suitable for medium to large organizations looking to make the most of their Microsoft 365 environment.
ClearBox emphasizes that Fresh significantly enhances the standard SharePoint experience. The user experience is enhanced, communication capabilities are expanded and the solution supports the entire content lifecycle. Search functionality is also rated as strong, as is AI functionality through FreshMind. For organizations already working in Microsoft 365, this makes Fresh a logical and powerful addition.
In addition, the “Voice of the Customer” reveals that users especially appreciate the visual attractiveness and user-friendliness. Because content is easy to create and manage, communication specialists can manage the platform independently, without depending on IT or technical support.
What stands out most at Fresh according to ClearBox:
You don’t choose a new intranet for a moment, but for years to come. That is precisely why it is important to look beyond functionalities alone, and understand how a solution relates to the broader market. The ClearBox Report helps to provide that context. It provides insight into where solutions are really strong and where points of attention lie. This allows you as an organization to better determine which intranet suits your needs, ambitions and way of working.
Want to read the full ClearBox Report? You can download the complete report via the link below. Are you specifically looking for a SharePoint-based intranet and want to know what ClearBox says about Fresh Intranet? Then read ClearBox’s full review of Fresh.
